In production  ·  a leading Indian quick-commerce company

Hire agents who can actually do the job.

Spoken, written, reading and listening assessment in English and twelve Indian languages. Psychometrics. Your own question bank. And proctoring built for the era where the candidate has ChatGPT open in another window.

Priced per assessment. Live in days, not quarters.

Kalibr · Spoken assessment · Hindi
Prompt 4 of 12 · Describe how you would handle a customer whose order is 40 minutes late.
Recording · 00:42
Fluency8.4 / 10
Pronunciation clarity7.9 / 10
Listening comprehension6.2 / 10
Response relevance8.8 / 10
Proctoring: tab switch detected at 00:19. Response cadence flagged for review.
ISO 27001 certified
SOC 2 Type II
12+ Indian languages
Consent captured before any recording
In production at a leading Indian quick-commerce company

The problem

Volume hiring broke in three places at once

And most assessment platforms were built for campus recruitment and coding tests, not for a floor that hires four hundred agents a month in six languages.

The cheating got smarter than the proctoring

Candidates now use language models, hidden earpieces, screen sharing and deepfaked video in remote assessment. Legacy proctoring largely watches for a second face in the frame. It was never designed for a candidate who is simply reading an answer off another screen.

Nobody is testing the language they will actually work in

Global platforms test English well and Indian languages barely. If your agent will spend the day speaking Tamil, Marathi or Bhojpuri, an English aptitude score tells you almost nothing about whether they can do the job.

You never find out whether the screening worked

A candidate clears the test, gets hired, and the platform never learns what happened next. So the criteria never change, no matter how the cohort performs on the floor. Most hiring filters have never been validated against anything.

What it does

Four skills, twelve languages, your question bank

Built for frontline voice and chat hiring at volume, not for graduate recruitment.

Speaking

Fluency, pronunciation, pace and clarity, scored from live recorded audio.

Listening

Comprehension against real customer audio, including background noise.

Reading

Comprehension and accuracy on the kind of text an agent actually receives.

Writing

Grammar, tone and resolution quality on written chat responses.

Psychometrics that map to the role

Temperament, resilience, service orientation and rule adherence. Useful because a collections floor and a premium support desk need genuinely different people, and a single aptitude score cannot tell them apart.

Your question bank, your scenarios

Load your own scenarios and score against your own rubric. Questions can carry audio, images and video, so a candidate can be asked to listen to a real call, read a real invoice, or watch a real interaction and respond.

Built for batch hiring

Thousands of candidates at once, mobile-first so a candidate needs nothing but a phone, and results back as a ranked shortlist rather than a spreadsheet of raw scores.

Assessed in the language they will actually work in

AaEnglish
Hindi
Tamil
Telugu
Kannada
Malayalam
Marathi
Bengali
Gujarati
Punjabi
Odia
Assamese

Code-mixed speech, the way people actually talk on an Indian floor, is scored as it comes rather than penalised.

Integrity

Proctoring that looks for AI, not just for a second face

Four independent signals, analysed together rather than as a checklist of rule-based flags.

Camera

Continuous capture with presence, gaze and multiple-person detection through the assessment.

Screen

Screen recording and tab and window switching, so reading an answer off another window is visible.

Keystroke

Typing cadence and paste behaviour. A pasted answer and a typed answer do not look alike.

AI analysis

The four streams are analysed together to judge whether the answer was the candidate own work, rather than firing a flag every time someone glances away.

Consent first, always

Every candidate gives explicit consent to the storage and analysis of proctoring data before the assessment begins, not buried in a policy afterwards. Proctoring depth is configurable, so you can run assessment with no proctoring, light proctoring, or the full stack. Under the DPDP Act that distinction matters, and we would rather you had the answer before your privacy reviewer asks for it.

The part nobody else has

Your hiring criteria should change when the floor tells you they are wrong.

Kalibr screens the candidate. Audira scores what they actually do once they are on the floor. What Audira finds feeds back into what Kalibr screens for. It is running today at a customer where leadership reviews both halves as one thing.

Kalibr screens

Language, psychometric and proctored assessment before hire.

Audira scores the floor

Every interaction audited against your scorecard, in the language it happened in.

The criteria change

What the audit sees changes who gets hired next month.

Assessment vendors stop at the offer letter. Audit vendors start on day one. Running both means we can tell you which parts of your screening actually predicted performance, and which were noise.

How it works

Live on your next hiring drive

No integration project. Most customers run their first real batch inside a fortnight.

1

Tell us the role

Which languages, which skills matter, and what a good agent looks like on your floor.

2

We build the assessment

Your scenarios and question bank, or ours to start with. Set the proctoring depth you are comfortable with.

3

Send the link

Candidates take it on a phone, wherever they are. Nothing to download, nothing to install.

4

Get a ranked shortlist

Scores per skill, integrity flags where they matter, and a recommendation. Then tune the cut-offs as you learn.

Proof

Built by an operator, not a vendor

Kalibr came out of running document and content operations at scale for large Indian consumer companies. It was solving our own hiring problem before it was a product.

35+
solutions live in production
50k+
tickets handled daily on the platform
1,000+
enterprise and captive users
12+
Indian languages assessed

ISO 27001 and SOC 2 Type II

Both held today. Candidate and customer data handled to a standard your security team can verify rather than take on trust.

Cloud or fully on-premise

Deploy in our environment or entirely inside yours. For a regulated buyer that is usually the first question and the last objection.

Consent captured before the test

Explicit, logged, and before any proctoring data is stored. Configurable proctoring depth so you can start shallow.

Talk to us

See it on your own hiring drive.

Bring a role you are hiring for right now. We will build the assessment in the session, run it on a handful of your own people, and you can judge whether the scores match what you already know about them.

A 25 minute working session, not a slide deck
We run the numbers on your volumes, live
Bring 50 of your hardest hiring records. We will score them and you mark our homework

We reply within one working day. No newsletter, no drip sequence.